ELISABETH MANN | EN - DE - ES - Go back to browse the team

STATEMENT

"A journey of a thousand miles begins with a single step." (Lao-Tse)

ELISABETH MANN

CSO, Head of Customer / Quality Management

Born in 1992

Cellphone : +49 152 24036094
Email : elisabeth@yumleadership.com

WORK EXPERIENCE

  • • Co-CEO of the digital travel guide startup Steemitworldmap (steemitworldmap.com) with over 10 000 unique visitors, 2200 different bloggers and 38 000 articles in over 180 countries
  • • Business and partnership development
  • • Multilingual content creation and management
  • • Campaign management

  • • Agency image development: Membership applications for several networks and sustainable development certification acquirement
  • • Multilingual customer enquiries management (DE/ENG/ESP)

  • • Key account manager at receptive agency based in Mexico, opening and developing the business at the destination.
  • • Team recruitment, training and management of several departments such as operation, reservation, sales and customer service
  • • Contracting for over 400 hotels in Mexico, Cuba and Dominican Republic, quality management, B2B and B2C daily business, customer service and sales

  • • Product manager and customer service agent for a tour operator
  • • Product portfolio management, innovations development and launch
  • • Promotions, Public Relations and events
  • • Online and offline content creation and management

WHAT I STAND FOR

  • • In the past 6 year I have been travelling and working in over 35 different countries. During this time I got to know different cultures and languages. This made me realize how important it is to start new adventures and how inspiring it can be especially for businesses to go new ways in our globalized world of today.
  • • I want to bring in my gained experiences and help our clients to use their potential eliminating insecurities in terms of digitalization and other subjects and face those challenges with great confidence.
  • • My main goal is for our clients to be more than satisfied with our consulting services, that's why I listen and find out their needs in order to create suitable offers, solutions and sustainable results from our side.

CONTACT

We are at your disposal for project inquiries. We are looking forward to your message.

 

CONTACT

Mobile +49 (0) 170-9275008
Mail info@yumleadership.com